Motorola Solutions MSC-235, de formation et d'essai: 九月 2013

2013年9月29日星期日

SAP C-THR12-66, de formation et d'essai

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Code d'Examen: C-THR12-66
Nom d'Examen: SAP (SAP Certified Application Associate - Human Capital Management with SAP ERP 6.0 EHP6)
Questions et réponses: 80 Q&As

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NO.1 When processing payroll, the Payroll Administrator receives the error message "Division by 0 is
not possible" for one employee.
What could have caused this error?
A. The employee does not have an IT0008 (Basic Pay) with work hours per period.
B. The employee does not have a valid time management status assigned on IT0007 (Planned
Working Time).
C. Feature SCHKZ defaults the wrong work schedule rule on IT0007 (Planned Working Time).
D. Feature LGMST defaults the wrong indirect amount on IT0008 (Basic Pay).
Answer: A

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NO.2 Which of the following are standard prerequisites for an employee to use the Manager's Self
Service? (Choose three)
A. The organizational structure has been developed for the company.
B. The employee is designated as a manager using the organizational key on IT0001
(Organizational Assignment).
C. The employee holds the chief position of an organizational unit.
D. The employee has an active user ID assigned on IT0105 (Communication).
E. The employee has authorization to use PA20 (Display Master Data) to display their employees'
data.
Answer: A,C,D

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NO.3 In which logical database are you able to restrict the InfoSet using an object type?
A. PLOGI
B. PCH
C. PAP
D. PNPCE
Answer: B

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NO.4 Which two switches are mandatory to activate the integration between Personnel
Administration
and Organizational Management? (Choose two)
A. PLOGI ORGA
B. PLOGI PLOGI
C. PLOGI EVENB
D. PLOGI EVPAC
E. PLOGI PRELI
Answer: A,B

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NO.5 Your employee receives a pay raise effective July 1st of the current year. What is the
recommended way to update IT0008 (Basic Pay)?
A. Choose the Delimit function and change the end date to June 30th.
B. Change the existing record effective July 1st.
C. Create a new record effective July 1st and delete the old record.
D. Create a new record effective July 1st.
Answer: D

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NO.6 Which report identifies and creates missing objects relevant for consistent integration
between
Personnel Administration and Organizational Management?
A. RHINTECHECK
B. RPUDEL20
C. RHINTE20
D. RPUDELPN
Answer: C

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NO.7 An employee was on vacation. In addition to entering a vacation absence record, the
employee
also wants to create an overtime record on the same day. Which elements must be configured to
prevent this scenario? (Choose two)
A. The reaction indicator
B. The absence/attendance class
C. The time constraint class
D. The collision class
E. The availability indicator
Answer: A,C

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NO.8 Which is the typical sequence of steps in an ASAP roadmap?
A. • Business Blueprint
• Project Preparation
• Final Preparation
• Realization
• Go Live Support
B. • Project Preparation
• Business Blueprint
• Realization
• Final Preparation
• Go Live Support
C. • Project Preparation
• Final preparation
• Business Blueprint
• Realization
• Go Live Support
D. • Project Preparation
• Realization
• Business Blueprint
• Final Preparation
• Go Live Support
Answer: B

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NO.9 You are setting up a time management process where all times are recorded. You want to
allow
the administrator to maintain alternate work schedules. Which method would you choose?
A. Positive time management with the addition of IT2004 (Availability)
B. Negative time management with the addition of IT2004 (Availability)
C. Negative time management with the addition of IT2003 (Substitutions)
D. Positive time management with the addition of IT2003 (Substitutions)
Answer: D

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NO.10 You need to set up a reminder to notify the customer about the expiry of probation periods of
employees one month in advance. The probation period is 3 months. What do you need to do?
(Choose two)
A. Define default values with DATAR feature.
B. Select Lead/Follow-Up Time and Operator Values on IT0041 (Date Specifications).
C. Set up a background job of the Date Monitoring report.
D. Set up a dynamic action that creates an IT0019 (Monitoring of Tasks) record during a hiring or
rehiring action.
Answer: C,D

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Code d'Examen: C_TADM51702
Nom d'Examen: SAP (SAP Certified Technology Associate - System Administration (Oracle DB) with SAP NetWeaver 7.0 EhP2)
Questions et réponses: 90 Q&As

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NO.1 Which process sequence describes the import steps of ABAP transport requests?
A. ABAP Dictionary import –> ABAP Dictionary activation –> Main import –> Generation of ABAP
programs and screens
B. Main import –> Execution of user-defined activities (XPRAs) –> ABAP Dictionary activation –>
Generation of ABAP programs and screens
C. Main import –> Generation of ABAP programs and screens –> ABAP Dictionary import –>
ABAP Dictionary activation
D. ABAP Dictionary import –> Execution of user-defined activities (XPRAs) –> Main import –>
ABAP Dictionary activation
Answer: A

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NO.2 Your company is running an AS ABAP-based SAP System. The employees use SAP GUI for
Windows. You want to enable front end printing for all employees which are using the SAP
system.
What are possible steps to fulfill this requirement?
A. Create an output device with the host spool access method "G" and assign the host printer
"__DEFAULT" to it.
B. Create an output device with the host spool access method "S" and assign the device type
"SAP_SPRINT" to it.
C. Create an output device with access method "LOCL" for each local front end printer.
D. Create an output device "TemSe" and a batch job which redirects the output requests to the
local PCs periodically.
Answer: A

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NO.3 You are running an AS ABAP-based SAP system consisting of a central instance and one dialog
instance.
Where does an RFC gateway run?
A. As part of the ABAP dispatcher
B. On both instances
C. As part of the Internet Communication Manager (ICM)
D. Only on the central instance
Answer: B

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NO.4 What can you schedule with transaction SM36 (Define Background Job) as a step within a
background job in AS ABAP-based SAP systems? (Choose three)
A. External programs
B. ABAP transactions
C. Function modules
D. Executable ABAP programs
E. External commands
Answer: A,D,E

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NO.5 Which statements regarding user management in an AS ABAP-based SAP system are correct?
(Choose two)
A. A user of type "Dialog" cannot be used for background processing.
B. If you forgot your password you can use the "User -> New Password" menu path on the logon
screen to notify the system administrator that you are requesting a new password.
C. A user with user type "System" cannot log on to the system by using the SAP GUI.
D. SAP recommends assigning authorization profiles via the assignment of roles to the user
master data.
Answer: C,D

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NO.6 You are running an AS ABAP-based SAP system.
Which of the following can you achieve by using operation modes? (Choose two)
A. You can define the number of work processes reserved for RFC communication.
B. You can define the number of background work processes reserved for jobs of class "A".
C. You can switch background work processes to dialog work processes.
D. You can switch spool work processes to dialog work processes.
Answer: B,C

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NO.7 Which of the following activities can be carried out using the Web administration interface of
the
SAP Web Dispatcher?
A. Upgrade the SAP Web Dispatcher.
B. Connect the SAP Web Dispatcher to a directory server.
C. Install the SAP Web Dispatcher.
D. Display parameter settings for the SAP Web Dispatcher.
Answer: D

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NO.8 Which data sources are supported by the User Management Engine (UME) of AS Java?
(Choose
three)
A. The database of the AS Java
B. An UDDI provider
C. A client of an AS ABAP-based SAP system
D. A file on operating system level (secure store)
E. A Directory Server (via LDAP)
Answer: A,C,E

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NO.9 How can you determine the current store location for TemSe spool objects?
A. Check the table space PSAPSPOOL in the database.
B. Check the environment variable DIR_SAPSPOOL.
C. Check the value of the system parameter rspo/store_location.
D. Check the value of the SAP Spooler Vault parameter.
Answer: C

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NO.10 Which of the following checks are useful for database performance monitoring? (Choose
three)
A. Check the data buffer quality.
B. Check the shared cursor cache for expensive SQL statements.
C. Check the filling degree of tablespaces.
D. Check for tables with more than 100 extents.
E. Check if the Optimizer statistics are refreshed regularly.
Answer: A,B,E

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Code d'Examen: C_TSCM62_65-JP
Nom d'Examen: SAP (SAP Certified Application Associate - Order Fulfillment with SAP ERP 6.0 EHP5 (C_TSCM62_65日本語版))
Questions et réponses: 80 Q&As

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NO.1 受注に入力された材料が使用可能でない場合、ユーザはどのようにこの状況に対して
警告を受けますか。
A. 未完了のログはなくなったスケジュール? ラインとして未確認のスケジュール? ラインを
表示する。
B. 有効性コントロール? スクリーンが表示される。
C. スケジュール? ラインはシステムによってマークされ、ハイライトされる。
D. エラーメッセージが状況についてユーザに警報するステータスバーに現われる。
Answer: B

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NO.2 次の日付のどれに基づいて有効性チェック（ATP ）が行われますか。
A. 希望配達日
B. 補充リード日付
C. 品目使用可能日
D. 出庫日
Answer: C

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NO.3 材料決定に関する次のステートメントのどれが正しいですか。（2 つ選択してください）
A. 代用理由の定義は、手動または自動の置換処理が使用されるべきか否かを判定する。
B. 条件テーブルはカスタマイジング（IMG ）で定義しなければならない。
C. 適切な代用理由はアクセス? シーケンスで指定される。
D. 品目決定手順は、販売地域、顧客価格設定手順、およびドキュメント価格決定手順の組
み合わせに割り当てられる。
Answer: A,B

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NO.4 次の要素のどれが有効性チェックが行なわれるかどうかに直接影響を与えることがで
きますか。（2 つ選択してください）
A. 販売ドキュメント中のスケジュール? ライン? カテゴリー
B. 配達タイプ
C. 品目マスターの中のチェック? グループ
D. 販売ドキュメント中のアイテム? カテゴリー
Answer: A,C

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NO.5 プロジェクト? チームのメンバーとして、販売注文を処理する場合に、ユーザがオーダ
ー理由を入力しなければならないように、あなたはシステムをセット? アップするよう依頼
されます。不完全なオーダーを保存することができなければなりません。しかし、受注理
由フィールドが満たされるまで、更なる処理は可能ではありません。
どのようにこの要求を実行しますか。
A. 注文理由フィールドで不完全手続きを定義し、必須としてそれをマークする。
B. 注文理由フィールドで不完全手続きを定義し、フィールド全般、配達、および販売ドキ
ュメント? タイプが選択されるステータスグループを割り当てる。
C. 注文理由フィールドで不完全手続きを定義し、販売ドキュメント? タイプに割り当て、「さ
らなるプロセス? ステップのためにリリースされる」にステータスを設定する。
D. 注文理由フィールドで不完全手続きを定義し、「不完全メッセージ」インジケータが設定
されている販売ドキュメント? タイプに割り当てる。
Answer: B

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NO.6 あなたは、顧客が注文することができる材料を制限することをで望んでいます。これ
を達成するために何を使用しますか。
A. 材料リスト
B. 製品階層
C. 材料グループ
D. 品揃えモジュール
Answer: A

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NO.7 システムによると、利用可能なストックはありません。しかし、まだ販売注文で確認
されたスケジュール? ラインを受け取ります。この確認の理由は何ですか。
A. 行われた有効性チェックはチェック範囲の補充リードタイムを含んでいた。
B. システムは自動的にインベントリのため他のプラントを探索し、販売注文での無在庫を
備えたプラントにこのインベントリを転送する。
C. 有効性チェックが行われ、省エネに、システムはすぐに顧客のプライオリティーによっ
て販売注文の計画を変更した。
D. 販売注文が保存される場合、在庫管理は株式譲渡を作成する。
Answer: A

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NO.8 どの SAP NetWeaver コンポーネントは、異機種混在の IT 環境でデータおよび情報の
全社的なユニフィケーションを保証しますか。
A. 企業ポータル
B. ナレッジ? マネジメント
C. エンタープライズ検索
D. マスター? データ管理
Answer: D

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NO.9 SAP ビジネス? スイートのためのエンタープライズサービス（ES ）は、どのように顧客
に提供されますか。
A. エンハンスメント? パッケージによって
B. アドオンによって
C. サポート? パッケージによって
D. ベスト? プラクティスによって
Answer: A

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NO.10 免税品プロセスに関する次のステートメントのどれが正確ですか。
A. 排他的なボーナス量の免税品は、注文された商品と免税品の両方に同じ材料を含まなけ
ればならない。
B. 包括的なボーナス量の免税品は常にサブアイテムなしで生成される。
C. 免税品の計算ルールはユニット全体免税品のボーナス増分を考慮に入れるだけである。
D. 排他的なボーナス量の免税品は常にサブアイテムで生成される。
Answer: D

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Code d'Examen: C-TADM53-70-JP
Nom d'Examen: SAP (System Administration (MS SQL DB) with SAP NetWeaver 7.0 (C-TADM53-70日本語版))
Questions et réponses: 80 Q&As

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NO.1 あなたは、非 ABAP システムへの非 ABAP オブジェクトのトランスポートを実行するた
めに Change と Transport システム（CTS ）を使用しようとしています。どの構成セッテゖン
グがこれのために必要ですか。
A. 輸送ドメ゗ン? コントローラ? システムは SAP NetWeaver AS 7.00 SP Stack 12 以上に基づい
ている必要がある。
B. 輸送機関のドメ゗ン内のすべてのシステムのクラ゗ゕント依存の輸送ルートを使用する
必要がある。
C. 問題の非 ABAP システムのための tp パラメータを調節する必要がある。
D. CTS Deploy ウェブサービスは構成されなければならない。
Answer: A,C,D

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NO.2 SAP ECC 6.0 の 3- システム? ランドスケープの゗ンストール後、あなたは開発システムに
サポート? パッケージ? スタックを適用する予定です。ABAP ベースの SAP システムのサポー
ト· パッケージに関して、どの記述は本当ですか。（2 つ選択してください）
A. SPAM トランザクションを使用するには、クラ゗ゕント 000 で STMS で輸送環境を構成す
る必要がある。
B. 必要な変更の調整がある場合、トランザクション SPAM は゗ンポートを開始しない。サ
ポートパッケージを゗ンポートする前に、これらの調整を実行する必要がある。
C. SPAM を使用するには、有効なトランスポート? ランドスケープが作成なければならない。
D. SPAM トランザクションを使用するには、ユーザーDDIC でクラ゗ゕント 066 でトランザク
ション STMS で輸送環境を構成する必要がある。
Answer: A,C

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NO.3 AS ABAP に基づいた SAP システムでリポジトリ? オブジェクトは下記のどれですか。（2
つ選択してください）
A. プログラム
B. バッフゔエリゕ
C. スクリーン（Dynpros ）
D. クラ゗ゕント非依存のカスタマ゗ジング設定
Answer: A,C

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NO.4 AS ABAP （たとえば、SAP ECC) に基づく SAP システム内の新しいクラ゗ゕントを作成す
るとき、以下のどちらが真実ですか。
A. ソース? クラ゗ゕントからのカスタマ゗ズとリポジトリオブジェクトは、クラ゗ゕント?
コピー? ツールを使用して、新しいクラ゗ゕントに自動的にコピーされる。
B. リモート? クラ゗ゕント? コピーは、オペレーテゖング· システム· レベルで大規模なデータ
フゔ゗ルを生成する。
C. 新しいクラ゗ゕントの作成に成功したことを示すログフゔ゗ルは、コピーを開始するユ
ーザのホームデゖレクトリに格納されている。
D. クラ゗ゕント· トランスポート· ツールは同時に、1 つの SAP システムからシングル? ゕク
ションの複数の他の SAP システムに同じソース? クラ゗ゕントを転送するために使用するこ
とができる。
E. クラ゗ゕントコピーは並列に複数のダ゗ゕログワークプロセスを使用することによって
加速することができる。
Answer: E

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NO.5 一旦（ABAP ベース） SAP ランドスケープで移送ドメ゗ン? コントローラを定義すると、
どんな機能が自動的に作成されますか。
A. 移送制御プログラム tp のトランスポート· プロフゔ゗ルはフゔ゗ルシステムで生成され
る。
B. TMS 構成はデータベースとフゔ゗ルシステムに格納されている。
C. 移送制御プログラム tp の移送プロフゔ゗ルがデータベースで生成される。
D. ユーザーTMSADM が作成される。
E. TMS のために必要とされる RFC 宛先が生成される。
Answer: A,B,D,E

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NO.6 SAP システム(transaction SE06) では「システム変更オプション」を設定すると、次のオ
プションのどれがグローバル設定として使用できますか。（2 つ選択してください）
A. 変更不可
B. リポジトリとクラ゗ゕント非依存カスタマ゗ジング? オブジェクトへの変更を許可する
オプション
C. 元のオブジェクト変更
D. 修理されたオブジェクト変更
E. 変更可能
Answer: A,E

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NO.7 どのプログラムは、オペレーテゖング· システム· レベルで、ABAP ベースの SAP- システ
ム間のトランスポートを実行し、コントロールするのですか。このプログラムは、例えば
transactions SE09 (Transport Organizer) と STMS (Transport Management System) で、あなたの行動
によって制御されていることに注意してください。
A. transport.exe
B. RDDIMPDP .bat
C. import.exe
D. RDDEXPPP .exe
E. tp.exe
Answer: E

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NO.8 ABAP に基づいた SAP システム（例えば SAP ECC ）におけるクラ゗ゕントのコンセプト
とクラ゗ゕント?コピー? ツールに関する次のステートメントのどれが真実ですか。（3 つ選
択してください）
A. クラ゗ゕント固有のカスタマ゗ズもすべてコピーされたとき、ゕプリケーション· データ
は、一つのクラ゗ゕントから別のものにコピーすることができる。
B. クラ゗ゕントは同じリリースの SAP システムの間でコピーされることができる。
C. クラ゗ゕント非依存のカスタマ゗ズは常に自動的にクラ゗ゕントの間でコピーされる。
D. ユーザー? マスター? レコードはクラ゗ゕントの間でコピーされることができない。
E. クラ゗ゕントはシングルな SAP システム内にコピーされることができる。
Answer: A,B,E

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NO.9 AS ABAP に基づく SAP システムのための 3 つのシステム· ランドスケープの輸送環境を
確立した後、開発者は DEV システムで輸送要請をリリースしました。あなたは現在開発者
からトランスポート· リクエスト番号でメールを受け取り、あなたの仕事は QAS システムに
この要求を゗ンポートすることです。しかし、更新ボタンを数回押した後、 QAS システムの
゗ンポートキューが空であるように見えます。次のどれがこの問題の可能性がある理由です
か。（2 つ選択してください）
A. システム DEV と QAS は異なるトランスポート? グループに属する。
B. この輸送リクエスト内のリポジトリ? オブジェクトが順番に QAS システムを指していな
いトランスポート層を指すパッケージ（以前の開発クラス）に属する。
C. あなたは QAS システムの゗ンポートキューを更新するために必要な権限を持っていない。
D. 仮想システムは輸送ランドスケープの中に存在している。一度あなたは輸送ランドスケ
ープの中に仮想システムを持っていれば、゗ンポート· バッフゔが空になる。
Answer: A,B

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NO.10 顧客は、 SAP ECC 6.0 の 3 つのシステム? ランドスケープを実装することを決定しました。
SAP ランドスケープがラ゗ブ行く前に、多くのカスタマ゗ズや開発作業を行う必要がありま
す。物理的なハードウェゕを買う代わりに、最初に仮想システムを使用することを推奨した
人がいます。仮想システムに関するどの記述は本当ですか。（3 つ選択してください）
A. 仮想システムはプロジェクトの最初にお金を節約するのに使用される。別の副作用は生
産的な SAP システムが常に最新のハードウェゕ技術に゗ンストールすることができるとい
うことである。
B. 仮想システムは主に輸送ルートの正しさをシミュレートするために使用される。
C. 仮想システムの<SID> は計画された物理システムと同じでなければならない。
D. 仮想システムは物理的なシステムのような輸送環境で使用される。トランスポートバッ
フゔ、コマンド· フゔ゗ルとデータフゔ゗ルが作成される。
E. SAP 輸送環境の仮想システムは異なるサードパーテゖ? ベンダーからハ゗パーバ゗ザー技
術と共に使用されるだけである。
Answer: A,C,D

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Code d'Examen: 132-S-815.1
Nom d'Examen: Avaya (Specialist Modular Messaging with Avaya Message Store Implement and Support Elective Exam)
Questions et réponses: 118 Q&As

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NO.1 Which two statements about domain names are true for Modular Messaging? (Choose two.)
A.All domain names must be unique.
B.The Voice Mail Domain (VMD) is identical to the Windows Domain Name.
C.The Fully Qualified Domain Name (FQDN) and Voice Mail Domain (VMD) names must be
alphanumeric.
D.The private Fully Qualified Domain Name (FQDN) for the Message Application Server (MAS) is used
only on the private network.
Answer:A D

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NO.2 Which three are manual steps required to upgrade from Modular Messaging pre-3.0 to Modular
Messaging 3.x when the solution uses the Avaya Message Storage Server (MSS)? (Choose three.)
A.using the backup verification tool to ensure the quality of the backup
B.running the Data Collection Tool (DCT) on a Message Application Server (MAS)
C.performing a backup of the MSS while the MSS is providing messaging services
D.performing a backup of the MSS while the MSS messaging services have been stopped
E.performing a backup of the Message Application Server (MAS) onto the MAS's DVD drive
Answer:A B D

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NO.3 In what task will the Avaya Messaging Application Server (MAS) Port Monitor be useful?
A.verifying that the MAS is able to communicate over IP ports to the MSS
B.determining the digits dialed by an outbound call from the MAS's telephony port
C.verifying that a test call arrives on a telephony port of the MAS that you want to test
D.determining whether communication originating from the MAS's IP port employs encryption
Answer:C

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NO.4 Which three are manual steps required to upgrade Message Networking from Release 2.0 to Release
3.1? (Choose three.)
A.Perform an attended system backup.
B.Run the pre-upgrade tool to help plan for the upgrade.
C.Remove the switch integration software from the MN 2.0 system.
D.Use the backup verification tool to ensure the quality of the backup.
E.Insert the MN 3.1 DVD and run Software Update on the 2.0 system.
Answer:A B D

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NO.5 To conduct a multiple Avaya Message Application Server (MAS) installation, where in the Voice Mail
Domain must the Avaya Mailbox Monitor and the Message Waiting Indicator (MWI) services be activated?
A.in the first MAS
B.in different MASs
C.on the same MAS
D.in at least two MASs
Answer:C

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NO.6 Which statement is true about installing a Modular Messaging with the Message Storage Server (MSS)
into the Corporate Windows Domain?
A.The only step required is to select "Join the Corporate Windows Domain" in the Data Collection Tool
(DCT).
B.The MSS TCP/IP networking form must be configured with the appropriate Corporate Windows Domain
values.
C."Join the Corporate Windows Domain" must be selected in the Data Collection Tool (DCT) and on the
Message Storage Server Windows Domain Setup administration form.
D."Join the Corporate Windows Domain" is done manually on the MAS after the configuration wizard is
run, and then done manually on the MSS using the Windows Domain Setup form.
Answer:C

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NO.7 Before going to a customer site to begin installing a Modular Messaging R3.1 system, which three items
should be obtained from support.avaya.com? (Choose three.)
A.Configuration Notes
B.System planning form
C.Outlook Client software
D.Customer account information
E.Supplementary Server software
Answer:A B C

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NO.8 Which two options are presented after starting the Data Collection Tool (DCT)? (Choose two.)
A.create a new file
B.analyze existing system
C.deploy new configuration
D.delete current configuration
Answer:A B

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NO.9 According to Avaya documentation, which step must be taken to connect the cables supplied with a
digital set emulation board to the PBX?
A.Connect the board using the provided RJ-48C (Ethernet) cable.
B.Connect the installed boards to one end of a standard RJ-11 tip/ring cable.
C.Connect the board using the provided PBX station interface D/82JCT-U cable.
D.Connect the male end of the provided CT bus cable to the top of each port board.
Answer:C

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NO.10 Which IP address is acceptable for use on the private network for an installation of Modular Messaging
R3.x with the Avaya Message Storage Server (MSS)?
A.10.255.255.255
B.168.192.1.250
C.172.31.1.245
D.183.81.168.1
Answer:C

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NO.11 Which is used to find port statistics in a Modular Messaging (MM) system?
A.Reporting Tool
B.Port Monitor Tool
C.Subscriber Options
D.Operational History Viewer
Answer:A

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NO.12 Which action must be taken on an Message Storage Server (MSS) to implement additional
administrator logins?
A.Buy additional administrator seats from Avaya.
B.Create custom roles to assign to the administrator logins.
C.Set up an Authentication, Authorization and Accounting (AAA) server to authenticate the administrator
logins.
D.Configure the administrator account to authenticate locally or via an Authentication, Authorization and
Accounting (AAA) server.
Answer:D

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NO.13 Which two statements are true about anti-virus software on Modular Messaging with a Message
Storage Server (MSS)? (Choose two.)
A.The MSS already has its own anti-virus software.
B.Anti-virus software should not be configured to perform scans each time a file is accessed.
C.Once anti-virus software has been installed the Modular Messaging system will update it automatically.
D.Avaya recommends that the customer install anti-virus software on each Avaya Messaging Application
Server (MAS) and any Supplementary Server.
Answer:B D

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NO.14 In an R3.1 Modular Messaging Message Storage Server (MM MSS), in what location can a user
determine if Messaging is running and also the state of Internet Messaging and Enhanced List Application
Software?
A.Server Information > Server Status
B.Reports > System Evaluation Reports
C.This information is available from several screens.
D.System Control and System Status > System Monitor
Answer:A

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NO.15 The customer has an existing Modular Messaging (MM) system with a Message Storage System
(MSS), which was installed with MM release 1.1. They are upgrading to MM 3.0 and adding an Avaya
Messaging Application Server (MAS) to provide more port capacity. The customer wants to retain their
existing MAS. They have T1 Dialogic boards. They currently have Aria and Audix TUIs implemented for
their subscribers. Which two statements are true? (Choose two.)
A.They must upgrade all dialogic boards.
B.They must upgrade all MASs to S3500 servers.
C.They must consider impact of TUIs on port capacity.
D.The new MAS will have only two slots for port boards.
Answer:C D

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NO.16 What specific documentation is needed for an installer to correctly integrate a Message Networking
Server with a PBX? (Choose two.)
A.completed Modular Messaging planning form
B.completed Message Networking planning form
C.Avaya Communication Manager Networking Guide
D.Switch Connections Supported for Message Networking
Answer:B D

certification Avaya   132-S-815.1 examen   132-S-815.1

NO.17 Which two actions should be performed to upgrade a customer's system from Modular Messaging
Release R3.0 to R3.1, using the existing servers for the Message Storage Server (MSS) and the
Message Application Server (MASs). (Choose two.)
A.Uninstall and re-install RealSpeak software on the MASs
B.Upgrade Dialogic drives if Dialogic port boards are in the MAS
C.Install MAS boot image (4 DVDs) to upgrade to Microsoft Windows 2003 Server
D.Install the Pre-upgrade and Backup Verification tool to check the health of the Release 3.0 system
Answer:A B

Avaya examen   132-S-815.1   132-S-815.1   132-S-815.1

NO.18 Before requesting a license for a newly installed Modular Messaging system, which information is
required from the on-site installer?
A.Voice Mail Domain Name
B.Voice Mail Domain Identifier (aka VMD ID or Host ID)
C.IP addresses of all servers in the Voice Mail Domain
D.Local Administration Account names and passwords for all Messaging Application Servers (MASs)
Answer:B

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NO.19 Before beginning to configure and test the port boards in the Avaya Messaging Application Server
(MAS), a user must first obtain the proper configuration note for the particular PBX and integration. Where
can the proper configuration note be found?
A.Help screens
B.Installation Guide
C.MAS documentation CD
D.http:\\support.avaya.com
Answer:D

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NO.20 Which three line cards are used with Modular Messaging? (Choose three.)
A.H.323
B.Analog
C.DLC-16
D.T1/E1-QSIG
E.Set Emulation
Answer:B D E

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Code d'Examen: 132-S-815
Nom d'Examen: Avaya (Specialist Modular Messaging with Avaya Message Store Implement and Support Elective Exam)
Questions et réponses: 118 Q&As

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NO.1 .Which action must be taken on an Message Storage Server (MSS) to implement additional
administrator logins?
A. Buy additional administrator seats from Avaya.
B. Create custom roles to assign to the administrator logins.
C. Set up an Authentication, Authorization and Accounting (AAA) server to authenticate the
administrator logins.
D. Configure the administrator account to authenticate locally or via an Authentication,
Authorization and Accounting (AAA) server.
Answer: D

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NO.2 .Before requesting a license for a newly installed Modular Messaging system, which information is
required from the on-site installer?
A. Voice Mail Domain Name
B. Voice Mail Domain Identifier (aka VMD ID or Host ID)
C. IP addresses of all servers in the Voice Mail Domain
D. Local Administration Account names and passwords for all Messaging Application Servers
(MASs)
Answer: B

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NO.3 .Which is used to find port statistics in a Modular Messaging (MM) system?
A. Reporting Tool
B. Port Monitor Tool
C. Subscriber Options
D. Operational History Viewer
Answer: A

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NO.4 .Which three are manual steps required to upgrade Message Networking from Release 2.0 to
Release 3.1? (Choose three.)
A. Perform an attended system backup.
B. Run the pre-upgrade tool to help plan for the upgrade.
C. Remove the switch integration software from the MN 2.0 system.
D. Use the backup verification tool to ensure the quality of the backup.
E. Insert the MN 3.1 DVD and run Software Update on the 2.0 system.
Answer: A,B,D

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NO.5 .The customer has an existing Modular Messaging (MM) system with a Message Storage System
(MSS), which was installed with MM release 1.1. They are upgrading to MM 3.0 and adding an
Avaya Messaging Application Server (MAS) to provide more port capacity. The customer wants to
retain their existing MAS. They have T1 Dialogic boards. They currently have Aria and Audix TUIs
implemented for their subscribers.
Which two statements are true? (Choose two.)
A. They must upgrade all dialogic boards.
B. They must upgrade all MASs to S3500 servers.
C. They must consider impact of TUIs on port capacity.
D. The new MAS will have only two slots for port boards.
Answer: C,D

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NO.6 .Which IP address is acceptable for use on the private network for an installation of Modular
Messaging R3.x with the Avaya Message Storage Server (MSS)?
A. 10.255.255.255
B. 168.192.1.250
C. 172.31.1.245
D. 183.81.168.1
Answer: C

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NO.7 .According to Avaya documentation, which step must be taken to connect the cables supplied with
a digital set emulation board to the PBX?
A. Connect the board using the provided RJ-48C (Ethernet) cable.
B. Connect the installed boards to one end of a standard RJ-11 tip/ring cable.
C. Connect the board using the provided PBX station interface D/82JCT-U cable.
D. Connect the male end of the provided CT bus cable to the top of each port board.
Answer: C

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NO.8 To conduct a multiple Avaya Message Application Server (MAS) installation, where in the Voice
Mail Domain must the Avaya Mailbox Monitor and the Message Waiting Indicator (MWI) services
be activated?
A. in the first MAS
B. in different MASs
C. on the same MAS
D. in at least two MASs
Answer: C

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NO.9 .In an R3.1 Modular Messaging Message Storage Server (MM MSS), in what location can a user
determine if Messaging is running and also the state of Internet Messaging and Enhanced List
Application Software?
A. Server Information > Server Status
B. Reports > System Evaluation Reports
C. This information is available from several screens.
D. System Control and System Status > System Monitor
Answer: A

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NO.10 .What specific documentation is needed for an installer to correctly integrate a Message
Networking Server with a PBX? (Choose two.)
A. completed Modular Messaging planning form
B. completed Message Networking planning form
C. Avaya Communication Manager Networking Guide
D. Switch Connections Supported for Message Networking
Answer: B,D

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NO.11 .Before going to a customer site to begin installing a Modular Messaging R3.1 system, which three
items should be obtained from support.avaya.com? (Choose three.)
A. Configuration Notes
B. System planning form
C. Outlook Client software
D. Customer account information
E. Supplementary Server software
Answer: A,B,C

Avaya   132-S-815   132-S-815

NO.12 .Which two statements are true about anti-virus software on Modular Messaging with a Message
Storage Server (MSS)? (Choose two.)
A. The MSS already has its own anti-virus software.
B. Anti-virus software should not be configured to perform scans each time a file is accessed.
C. Once anti-virus software has been installed the Modular Messaging system will update it
automatically.
D. Avaya recommends that the customer install anti-virus software on each Avaya Messaging
Application Server (MAS) and any Supplementary Server.
Answer: B,D

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NO.13 Which two statements about domain names are true for Modular Messaging? (Choose two.)
A. All domain names must be unique.
B. The Voice Mail Domain (VMD) is identical to the Windows Domain Name.
C. The Fully Qualified Domain Name (FQDN) and Voice Mail Domain (VMD) names must be
alphanumeric.
D. The private Fully Qualified Domain Name (FQDN) for the Message Application Server (MAS) is
used only on the private network.
Answer: A,D

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NO.14 .Which three line cards are used with Modular Messaging? (Choose three.)
A. H.323
B. Analog
C. DLC-16
D. T1/E1-QSIG
E. Set Emulation
Answer: B,D,E

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NO.15 .Which two options are presented after starting the Data Collection Tool (DCT)? (Choose two.)
A. create a new file
B. analyze existing system
C. deploy new configuration
D. delete current configuration
Answer: A,B

Avaya   132-S-815 examen   132-S-815

NO.16 .Which three are manual steps required to upgrade from Modular Messaging pre-3.0 to Modular
Messaging 3.x when the solution uses the Avaya Message Storage Server (MSS)? (Choose
three.)
A. using the backup verification tool to ensure the quality of the backup
B. running the Data Collection Tool (DCT) on a Message Application Server (MAS)
C. performing a backup of the MSS while the MSS is providing messaging services
D. performing a backup of the MSS while the MSS messaging services have been stopped
E. performing a backup of the Message Application Server (MAS) onto the MAS's DVD drive.
Answer: A,B,D

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NO.17 .Which two actions should be performed to upgrade a customer's system from Modular Messaging
Release R3.0 to R3.1, using the existing servers for the Message Storage erver (MSS) and the
Message Application Server (MASs). (Choose two.)
A. Uninstall and re-installRealSpeak software on the MASs
B. Upgrade Dialogic drives if Dialogic port boards are in the MAS
C. Install MAS boot image (4 DVDs) to upgrade to Microsoft Windows 2003 Server
D. Install the Pre-upgrade and Backup Verification tool to check the health of the Release 3.0
system
Answer: A,B

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NO.18 .In what task will the Avaya Messaging Application Server (MAS) Port Monitor be useful?
A. verifying that the MAS is able to communicate over IP ports to the MSS
B. determining the digits dialed by an outbound call from the MAS's telephony port
C. verifying that a test call arrives on a telephony port of the MAS that you want to test
D. determining whether communication originating from the MAS's IP port employs encryption
Answer: C

Avaya   132-S-815 examen   132-S-815

NO.19 .Before beginning to configure and test the port boards in the Avaya Messaging Application Server
(MAS), a user must first obtain the proper configuration note for the particular PBX and integration.
Where can the proper configuration note be found?
A. Help screens
B. Installation Guide
C. MAS documentation CD
D. http:\\support.avaya.com
Answer: D

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NO.20 Which statement is true about installing a Modular Messaging with the Message Storage Server
(MSS) into the Corporate Windows Domain?
A. The only step required is to select "Join the Corporate Windows Domain" in the Data Collection
Too (DCT).
B. The MSS TCP/IP networking form must be configured with the appropriate Corporate Windows
Domain values.
C. "Join the Corporate Windows Domain" must be selected in the Data Collection Tool (DCT) and
on the Message Storage Server Windows Domain Setup administration form.
D. "Join the Corporate Windows Domain" is done manually on the MAS after the configuration
wizard is run, and then done manually on the MSS using the Windows Domain Setup form.
Answer: C

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Code d'Examen: 133-S-713
Nom d'Examen: Avaya (Avaya Proactive Contact Solutions Implementation Exam (beta))
Questions et réponses: 237 Q&As

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NO.1 .Which directory contains the file with the format layout of a calling list as it would be coming from
the host raw file on a Proactive Contact 4.X system?
A. /opt/avaya/pds/tape
B. /opt/avaya/pds/lists/list#.app
C. /opt/avaya/pds/lists
D. /opt/avaya/pds/tape/list#.app
Answer: B

Avaya examen   133-S-713   133-S-713

NO.2 .Which Avaya software is used to communicate between Communication Manager and Avaya
Proactive Contact with CTI?
A. Avaya CT
B. AES
C. CMS
D. MAPD
Answer: B

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NO.3 .Which parameter heading is correct to use in the opmon.cfg file for Avaya Proactive Contact with
CTI?
A. DIALBACK
B. DIALIN
C. SOFTDIAL
D. DEDHEAD
Answer: C

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NO.4 .Which HP processor is currently supported with Avaya Proactive Contact 4.X?
A. Proliant DL385 G2
B. B2600
C. C8000
D. CX2600
Answer: A

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NO.5 .Which Proactive Contact 4.X hardware component in a hard dialer setup performs dialing
functions and call progress analysis, plays messages, and bridges agents to called parties?
A. UPS
B. CPU
C. Digital switch
D. Access server
Answer: C

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NO.6 .When configuring Avaya CM to work with Proactive Contact with CTI, what must be activated on
Avaya CM to allow for communication of agent changes on the PBX?
A. Status agent
B. Agent states
C. Agent API
D. DLG Service
Answer: B

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NO.7 .What happens to database information on secondary dialers in a POD if the primary dialer is
down?
A. All database information is lost until the primary dialer is restarted.
B. Data is still available to all the non-primary dialers in the pod as long as the network is still up.
C. Each secondary dialer stores its own data and then redistributes it after the primary dialer is
restarted.
D. Supervisors must switch to the Character-User Interface (CUI) and run a script through the
System Administrator menu to reactivate the database.
Answer: C

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NO.8 .Which file can prevent a record from being called due to legal calling time limitations?
A. locale.cfg
B. opmon.cfg
C. timezone.cfg
D. phonefmt.cfg
Answer: C

Avaya   133-S-713 examen   133-S-713   133-S-713 examen

NO.9 .A supervisor reports that the data in Internet Monitor is only updating every two minutes. The
supervisor requests the update time be changed to every 30 seconds. Which configuration field in
master.cfg must be changed?
A. IMONDISPLAY
B. SURFREFRESH
C. IMONREFRESH
D. AUTORELPOLLTIME
Answer: C

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NO.10 .Under which two sections in Editor do you set up Record Specific Messaging? (Choose two.)
A. Contact Management
B. Messages and Scripts
C. Jobs
D. Calling Lists
Answer: B,D

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NO.11 .Which important function should a supervisor perform before running jobs for the day?
A. Perform a backup of the system.
B. Verify that downloads were received and processed.
C. Run reports on the previous day's calling.
D. Restart the Proactive Contact application.
Answer: B

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NO.12 .Which menu in the digital switch is used to refresh the NFS mount?
A. Host Configuration
B. Network Configuration
C. Peripheral Configuration
D. File System Configuration
Answer: B

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NO.13 .Which parameter in master.cfg is required to ensure correct agent capacity on a Proactive Contact
system?
A. PORTS
B. LINEASSIGN
C. QUOTA
D. MAXHIDSLOTS
Answer: D

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NO.14 .Which configuration file on the CPU contains digital switch port addressing information?
A. locale.cfg
B. opmon.cfg
C. dgswitch.cfg
D. phonefmt.cfg
Answer: C

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NO.15 Which Avaya CM circuit pack is necessary if the customer expects to do predictive dialing on
Proactive Contact with CTI?
A. TN744 Call classifier
B. TN2602 Media interface
C. TN799 C-LAN
D. TN464 DS1 Interface
Answer: A

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NO.16 .How does Proactive Contact move digitized messages from the CPU to the Large Port Voice Card
(LPVC)?
A. Remote Copy (RCP)
B. Network File System (NFS)
C. File Transfer Protocol (FTP)
D. Address Resolution Protocol (ARP)
Answer: B

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NO.17 .Which two commands are used to configure the cti_passwd.cfg file for an Avaya Proactive Contact
with CTI with Agent Blending? (Choose two.)
A. cti_passwd
B. cti_passwd
C. cti_passwd -b
D. cti_passwd
Answer: C,D

Avaya examen   133-S-713   133-S-713   133-S-713   133-S-713

NO.18 .What is the default method of file transfer for Avaya Proactive Contact 4.X?
A. ftp
B. sftp
C. ZMODEM
D. ssh
Answer: B

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NO.19 .You are working with a third-party to integrate a call recording utility with Proactive Contact. The
technician for the third-party is not able to see events from Proactive Contact. Which command
would you type on the Proactive Contact command line to see all statistics from Event Services?
A. enclient -S $NS
B. enclient -A
C. enserver -a
D. enserver -S $NS
Answer: A

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NO.20 .The local CA certificate for Avaya Proactive Contact 4.X agent is stored in which location?
A. password file
B. Microsoft Certificate Store
C. registry
D. My Documents
Answer: B

Avaya   133-S-713   certification 133-S-713   133-S-713 examen

NO.21 Which Proactive Contact component allows clients residing off the dialer to obtain events and real-
time data from the dialer?
A. Event Service
B. STATSPUMP
C. Historical Data Service Component (HDSC)
D. Dialer Command and Control Service (DCCS)
Answer: A

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NO.22 To track information being sent between the agent interface and the Avaya Proactive Contact 4.X
server, which file should be accessed on the client side to verify what is happening?
A. Moagent32.log
B. Moagent32.dll
C. PCagent32.log
D. <agentname>.log
Answer: A

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NO.23 .Where are greetings, such as the pre-recorded messages an agent hears when they log in or the
messages played to a customer during a virtual job, stored in a Proactive Contact with CTI
solution?
A. Avaya CM
B. AES Server
C. Proactive Contact CPU
D. Proactive Contact Digital Switch
Answer: A

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NO.24 .Where is the location of the local policy files on the Avaya Proactive Contact 4.X server?
A. /opt/avaya/pds/config
B. /opt/avaya/pds/openssl
C. /opt/avaya/pds/etc
D. /etc
Answer: B

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NO.25 Once you log into Proactive Contact Agent, what must you do to actually call customers in a job?
A. Select the Job menu and Join item.
B. Select the Work menu and Place Managed Call item.
C. Select the Settings menu and Change Agent Type item.
D. Select the Telephone menu and Take CallOff Hold item.
Answer: A

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NO.26 .Given the following command: icall %12 %13 1 16144691010 Which function in swit is performed
by this command?
A. It tests incoming channel 12 by placing a call to 16144691010 usingoutpulse rule 13.
B. It provides a monitoring channel 12 to listen to channel 13 for a call placed to 16144691010.
C. It places an outbound ISDN call through channel 13 to 16144691010 usingoutpulse rule 12.
D. It places an outbound ISDN call through channel 12 to 16144691010 usingoutpulse rule 13.
Answer: D

Avaya   133-S-713   133-S-713   133-S-713

NO.27 .When installing the Proactive Contact Supervisor suite, which application needs to be started first
to configure the connection to the dialer?
A. Editor
B. Monitor
C. Analyst
D. Health Manager
Answer: D

Avaya   133-S-713   133-S-713   certification 133-S-713

NO.28 Which Avaya software is used to provide consolidated reporting with Avaya Proactive Contact 4.X
and other Avaya communication solutions?
A. CMS
B. WebLM
C. Avaya IQ
D. Analyst
Answer: C

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NO.29 .You are configuring a Proactive Contact 4.X solution for your customer. They do not use the same
result codes that the dialer uses. They use a short four-character description. Which Supervisor
function should you use to ensure that your customer's host will understand the Avaya completion
codes?
A. Translate
B. Merge
C. Fill
D. Format
Answer: A

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NO.30 .Which voicemsg.cfg setup is correct to use on an Avaya Proactive Contact with CTI?
A. 23:pf_msg1:41031:Female:Outbound:Voice:pf_msg1
B. 14:41039:mwait1:Male:Outbound:Voice:mwait1
C. 41017:19:infwait3:Female:Inbound:Voice:41017
D. 189:virt1m:Male:Virtual:Voice:41026
Answer: A

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Code d'Examen: 6202.1
Nom d'Examen: Avaya (Avaya Aura(TM) Contact Center Implementation Exam)
Questions et réponses: 65 Q&As

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NO.1 A company is planning to implement a stand-alone Contact Center Manager Server (CCMS) license
with 50 Voice Agents Which license type should the company purchase?
A. Essential
B. Nodal NCC
C. Nodal Enterprise
D. Corporate Enterprise
Answer: A

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NO.2 Which operating system features should be enabled in Windows Server 2008 operating system before
you install Contact Center Manager Administration (CCMA)?
A. Windows Server Backup for running CCMA Server Backups and Internet Information Services (IIS)
B. TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view
reports on the server
C. Storage Manager for SAN s for managing the remote backups and IIS
D. IIS and XPS Viewer to view reports on the server
Answer: A

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NO.3 After completing the in installation of the Contact Center Manager Server (CCMS), you want to display
the installation log. What is the path to this log?
A. D:\Avaya\Logs\PV|
B. C:\Logs\CCMS
C. C:\Avaya\Logs\Sysops
D. D:\Log\CMS
Answer: C

Avaya   6202.1 examen   6202.1

NO.4 You have completed the stand-alone installation of Contact Center Manager Administration (CCMA)
software on a fully prepared Platform Vendor Independent (PVI) server The CCMA cannot establish a
connection to the Contact Center Manager Server (CCMS) What is one of the first steps to troubleshoot
the problem.?
A. Reinstall CCMA
B. Ensure that the correct sys-admin password is being used
C. Change the IP multicast sending address on the CCMS server
D. Ensure that the CCMS and CCMA servers have been added to a domain
Answer: B

Avaya   6202.1 examen   6202.1   6202.1 examen

NO.5 In a SIP based Avaya Aura Contact Center, the Contact Center Manager Server (CCMS) supports
secure Transport Layer Security (TLS) communication When implementing Security Certificate
management for TLS in the CCMS, what is the first step that must be accomplished?
A. Create the Certificate Store in the CCMS
B. Apply the Signed Certificate to the CCMS
C. Create a Certificate Signing Request (CSR) file from the CMS
D. Apply the Certificate Authority (CA) Root Certificate to the CCMS
Answer: D

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NO.6 You are installing a standalone Contact Center Manager Server (CCMS) The Application will be
installed on a Windows Server 2008 operating system. As a part of the Windows Server 2008 operating
system preparation the IPv6 option needs to be removed What is one way to disable IPv6 functionality?
A. IPv6 is disabled by default on Windows Server 2008 operating system
B. Perform a NET USE IPV6 DISABLE within a command window
C. Under Control Panel, go to System and Security and remove IPv6 addressing
D. Right chick on the Local Area Connection Adaptor and select Properties, then clear the IPv6 check box
Answer: D

Avaya examen   6202.1   6202.1   certification 6202.1

NO.7 You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server
Utility installation Which operation on the server can the Server Utility perform?
A. Perform event preferences
B. Perform database restores
C. Administer Contact Center Agent login credentials
D. Modify Real-Time Display interface parameters
Answer: A

Avaya   certification 6202.1   6202.1 examen   6202.1

NO.8 You are installing Contact Center Manager Administration (CCMA) on a standalone server. Which
statement regarding passwords associated with CCMA running on a Windows Server 2008 operating
system is true?
A. The iceAdmin user account can be deleted during the CCMA installation
B. The iceAdmin user account password must be established during installation of CCMA
C. If the iceAdmin password is changed, CCMA cannot be logged on to either as webadmin of any other
user
D. If the default webadmin password is changed, CCMA cannot be logged on to either as iceAdmin or as
any other user
Answer: B

Avaya   6202.1 examen   6202.1 examen   6202.1

NO.9 Which pre-installation preparations must be completed on a Platform Vendor Independent (PVI) server
before installing Avaya Aura Contact Center server applications?
A. Enable IPV6 . Ensure SNMP is disabled. Enable NetBIOS. The ELAN card must be first in the binding
order
B. Enable IPV6. Ensure SNMP is enabled. Enable NetBIOS. The Contact Center Subnet (CLAN) card
must the first in the binding order
C. Disable IPV6. Ensure SNMP is enabled. Disable NetBIOS. The Contact Center Subnet (CLAN) card
must be first in the binding order
D. Disable IPV6. Ensure SNMP is enabled .Disable NetBIOS .The ELAN card must be first in the binding
order
Answer: C

Avaya examen   6202.1 examen   6202.1 examen   6202.1   certification 6202.1

NO.10 In an Avaya Aura Contact Center, what does enabling Open do?
A. It permits agents to utilize the Avaya OpenQueue Desktop for agent skills that have agents logged in
with the correct training and knowledge sets to handle calls
B. It allows third parties including Contact Center MultiMedia (CCMM) to create, read, and delete
multimedia and voice contacts in Contact Center Manager Server (CCMS)
C. It gives agents and Call Center supervisors the ability to manage multiple simultaneous contact types
such as voice, outbound voice, email, chat, IM and voicemail
D. It provides extended call queuring functionality for the Avaya Aura Contact Center by implementing
the same functionality as the Automatic Call Distribution Queue including useful features like visualization
Answer: B

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Code d'Examen: 3000.3
Nom d'Examen: Avaya (Avaya Small and Medium Enterprise (SME) Communications Solutions Exam)
Questions et réponses: 59 Q&As

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NO.1 Which item must be completed for an IP Office user to be counted in CCR as an agent?
A. User must be defined as an agent in one-X Portal.
B. force Account Code must be checked on the user s Supervisor tab.
C. CCR Agent Must be checked on the user s Supervisor tab.
D. User must be a member of a hunt group.
Answer: C

certification Avaya   3000.3   3000.3

NO.2 Aplication can be used in Conjunction with one-X Portal to provide full softphone and call handing
capability for us
A. Office Voice Portal
B. Office Video Softphone
C. Office Phone Manager Pro
D. Office Softconsole
Answer: B

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NO.3 What should the telephone number field N in an ARS short code look like if you want to send out caller
ID for the number 3033211234 on an ISDN/PRI line?
A. NCLI3033211234
B. Nss3033211234
C. Ns3033211234
D. NCID3033211234
Answer: C

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NO.4 A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server.
What must be set in the servers so that the recordings move from the voicemail server to the
ContactStore server?
A. The Workgroup name must be in each server.
B. VoiceMail Pro must be part of the domain.
C. IP Office must be in a SCN.
D. The registry key is a string containing the name of the share.
Answer: D

Avaya examen   3000.3 examen   3000.3   3000.3

NO.5 A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients
calling in. which combination of features best meets their needs?
A. VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
B. ACD via VM Pro Commpaign Manager and a compaign database
C. ACD to distributed Hunt Groups and one-X Portal Call Accounting
D. ICR with account codes and CDR-enabled for billing.
Answer: D

certification Avaya   3000.3   3000.3 examen   3000.3 examen

NO.6 Click the Exhibit button.
A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls
to any agents that are using analog telephones.
Based on the System Monitor traces shown in the exhibit,what is the problem?
A. You need to buy additional licenses
B. All cards may not be seated correctly.
C. 20 packets missed means too many packets lost; IP Office stops the call ptoceeding.
D. Embedded Voicemail is not running properly.
Answer: B

Avaya   certification 3000.3   3000.3 examen   3000.3   3000.3   3000.3

NO.7 Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
A. one-X Portal
B. IP Office Manager
C. Avaya telephones
D. VoiceMail Pro Clint
E. one-X Portal for IP Office
Answer: B, C

Avaya examen   certification 3000.3   3000.3   3000.3 examen

NO.8 Which two are power option for IP telephones on the IP Office? (Choose two.)
A. Class B 24 Volt power supply
B. Class A 24 Volt power supply
C. Power-over-Ethemet switch conforming to 802.3af standards
D. 1151D1 Indiviual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
Answer: C, D

Avaya   certification 3000.3   3000.3 examen   3000.3 examen   3000.3

NO.9 The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me
conferencing ability. They will have a PRI at the main office and the remote office will use the main office
PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site
has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site
to support all digital telephones?
A. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk
Card, one DS30 Module.
B. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk
Card, one DS30 Module.
C. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI
Trunk Card, one DS30 Module.
D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI
Trunk Card, one DS30 Module.
Answer: D

Avaya examen   3000.3 examen   3000.3   certification 3000.3   certification 3000.3

NO.10 An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time
the IP Office reboots the time changes to the wrong time. Which Windows command can be used to
determine if there is a time server on the network causing the change.?
A. time
B. time server
C. net time
D. get time
Answer: C

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